Shipping Policy
Order Processing
At Dynasty Retail, we carefully prepare each order to ensure your products meet our standards before they are shipped.
Orders are typically processed within 2–5 business days after purchase and 5-7 business days to be shipped.
Please note that processing times may be longer during product launches, promotions, holidays, or periods of high order volume.
Shipping Times
After your order has been processed and shipped, delivery times will vary depending on the shipping method selected during checkout and the carrier handling your package.
Estimated delivery times provided at checkout are estimates and are not guaranteed delivery dates.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please allow time for tracking information to update after your package has been accepted by the carrier.
Shipping Delays
While we work hard to ensure your order arrives on time, delays may occur due to circumstances outside of our control, including:
- Weather conditions
- Carrier delays
- Holidays
- Incorrect shipping information
- Unexpected transportation issues
Dynasty Media Productions is not responsible for delays caused by shipping carriers or events outside of our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an order is shipped to an incorrect address due to customer-provided information, please contact us immediately. We will do our best to assist, but additional shipping costs may apply.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us as soon as possible with your order information and tracking number so we can help resolve the issue.
Thank you for supporting Dynasty Media Productions.
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